ELSNET's Directory of Call and Contact Centers

Find Call and Contact Center expertise all over the world,
-- and let yours be found by others!

Now also open to translation and localisation companies

ELSNET has taken over the responsibility for the joint ELSNET / STN directories of experts and organisations in the field of language and speech processing and related areas, including a subdirectory of Call and Contact Centers. The directories are intended to provide direct access to the top experts and organisations in these fields. At this moment the directories include 1250 experts and 3056 organisations from 78 countries all over the world, both from the academic and from the industrial community.

In this Call Centers directory we list 1853 organisations (private and public) with specific expertise in the field of Call and Contact Centers.

If you are reading this page, it is very likely that you and your organisation should be included too! Add your expert profile or your organisation profile now. You can use one single form to submit your profile to the general directory of language and speech technology organisations, or to the directory of call and contact centers, or to both.

At this moment you can browse the lists by name (in alphabetic order) or by country, and the pages have been submitted to all major search engines. A keyword search facility is provided.

Expert and organisation profiles in our directory will remain valid for one year after the last update. By the end of this period you will receive an automatic reminder. If we do not receive a reaction within two months, we will assume that you want your data to be deleted permanently from this directory. Please note that your data will be publicly available on the web, but that we will not hand them over to third parties or use them for mass mailings that are not connected to the maintenance of the directory or the network as a whole.

Visit the directory of Call Centers and Contact Centers world-wide


Browse and Search the Directories of Language and Speech Technology (LST) Experts and Organisations
The Directories
Some statistics
Browse in alphabetical order Browse in alphabetical order (in frame) Browse by country Browse by ID number Add your profile Select directory to search Search directories for keywords and phrases (use ~ for space within keys; most word-initial regular expressions can be used; no slashes or backslashes)
Directory of Experts in LST browse browse browse browse add expert

Directory of LST R&D Organisations browse browse browse browse add organisation

Directory of Call and Contact Centers, now including translation and localisation browse browse browse browse


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