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Expert profile: Michael Trotter [ Mr. ]
| [ ID = 0202 ] |
Michael Trotter [ Mr. ] |
| Name |
Trotter, Mr. Michael |
| Job Title | Professor / Executive-in-Residence |
| Organisation |
Purdue University |
| Address | 4904 N. Waterford Place |
| Postal Code | 61615 |
| City | Peoria, Illinois |
| Country | United States |
| Phone | + +1 765 494 4725 |
| Fax | + +1 765 494 0287 |
| Mobile | + |
| Email |
trotterm_(on)_cfs.purdue.edu
[@ replaced for spam protection] |
| Organisation URL |
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| Personal URL |
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| Membership |
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| Languages | English |
| Specialism |
Callcenter:
Call Center
Call Center Automation
Call Center Management
CC-Audit
Clients participate in call centre industry
Computer Telephony Integration
Contact Centre Management
Recruitment
Training |
| Photograph | Description or CV |
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Description: Strong background in call center operations. Ran
multi-site operations in multi-channel access environment. Worked for
Schwab, Fidelity and Affina Corporation. Broad experience in all
aspects of operations.
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Last update: 2002-04-05 12:00:00
Visits since 28-08-2008: 1836
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