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Expert profile: Michael Trotter [ Mr. ]

[ ID = 0202 ] Michael Trotter [ Mr. ] 
Name Trotter, Mr. Michael
Job Title Professor / Executive-in-Residence 
Organisation Purdue University 
Address 4904 N. Waterford Place 
Postal Code 61615 
City Peoria, Illinois 
Country United States 
Phone + +1 765 494 4725
Fax + +1 765 494 0287
Mobile
Email trotterm_(on)_cfs.purdue.edu [@ replaced for spam protection]
Organisation URL  
Personal URL  
Membership  
LanguagesEnglish
Specialism Callcenter:
Call Center
Call Center Automation
Call Center Management
CC-Audit
Clients participate in call centre industry
Computer Telephony Integration
Contact Centre Management
Recruitment
Training 
PhotographDescription or CV
Description: Strong background in call center operations. Ran
   multi-site operations in multi-channel access environment. Worked for
   Schwab, Fidelity and Affina Corporation. Broad experience in all
   aspects of operations.


Update your profile Last update: 2002-04-05 12:00:00   Visits since 28-08-2008: 1836

 

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