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| [ ID = 0221 ] | David Fuller [ Mr. ] |
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| Name | Fuller, Mr. David |
| Job Title | Director of Marketing, Contact Center Applications |
| Organisation | Interactive Intelligence Inc. |
| Address | 8909 Purdue Road, Suite 300 |
| Postal Code | 46268 |
| City | Indianapolis |
| Country | United States |
| Phone | + +1 317 715 8281 |
| Fax | + +1 317 715 8281 |
| Mobile | + |
| david.fuller_(on)_ININ.com [@ replaced for spam protection] | |
| Organisation URL | |
| Personal URL | |
| Membership | |
| Languages | English |
| Specialism | Callcenter:
ACDs Call Center Call Center Automation Call Center Management Call Center Predictive Dialing Platforms Clients participate in call centre industry Computer Telephony Integration Contact Centre Management CTI (selection and application design) Flexible Database Integration IVRs (selection and menu design) Knowledge Management Managing Contact Center Web Enablement Matching of CC-Technology, Our Own Development PC-based and LAN-based Technology Implementation Voice of Customer VoIP |
| Photograph | Description or CV |
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Description: David Fuller (BSCS, MBA) is Director of Marketing, Contact Center Applications for Interactive Intelligence, a provider of multi-channel interaction management solutions for e-businesses, enterprises, contact centers, and service providers. The Interactive Intelligence product line is based on an open, unified Windows NT/2000-based communications platform designed as an alternative to expensive and complex CTI solutions. Prior to Interactive Intelligence, David worked in various IT management and customer service/support positions for Seagate Technology and Safety-Kleen. He is a highly sought-after speaker at e-business, telecommunications and call center conferences, and he is the acting chairperson for the Call Center Net conference series, presented by the International Quality & Productivity Center (IQPC). |
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Last update: 2002-04-05 12:00:00 Visits since 28-08-2008: 2095 |