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Expert profile: Ms. Roberta J. Fox
[ ID = 0331 ] |
Ms. Roberta J. Fox |
Name |
Fox, Ms. Roberta J. |
Job Title | President & Senior Partner |
Organisation |
FOX GROUP Telecom Consulting |
Address | 5022 Herald Road, R. R. #1 |
Postal Code | L0G 1M0 |
City | Mount Albert, Ontario |
Country | Canada |
Phone | +011 905-473.3369 x 1001 |
Fax | +011 888.669.3698 |
Mobile | + |
Email |
roberta.fox_(on)_foxgroup.ca
[@ replaced for spam protection] |
Organisation URL |
http://www.foxgroup.ca |
Personal URL |
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Membership |
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Languages | English |
Specialism |
VoIP Architecture and Design
Unified Communications Architecture and Design
Call Center Design
Call Center Management
Call Center Metrics & Audits
Chief Technical Consultant
Computer Telephony Integration
Customer Care
Customer Relationship Management Services
Skills Profiling
Knowledge Management
Project and vendor Management
Management Consulting
Merger & Acquisition Analysis
Call centre Product Development
Managing Contact Center Web Enablement
Matching of CC-Technology,
PC-based and LAN-based
Recruitment, screening techniques
Technology Implementation
Telecommunications
Vendor Management & Negotiations
Voice of Customer
Workforce Management |
Photograph | Description or CV |
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Last update: 2008-08-27 15:49:01
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