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Expert profile: Craig Gatzlaff
| [ ID = 0380 ] |
Craig Gatzlaff |
| Name |
Gatzlaff, Craig |
| Job Title | General Mgr of Sales and Service Ops |
| Organisation |
The Nautilus Group Inc |
| Address | 1400 ne 136th av |
| Postal Code | 98684 |
| City | Vancouver |
| Country | United States |
| Phone | + 360-418-6155 |
| Fax | + 360-418-6155 |
| Mobile | + |
| Email |
cgatzlaff_(on)_nautilusgroup.com
[@ replaced for spam protection] |
| Organisation URL |
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| Personal URL |
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| Membership |
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| Languages | English |
| Specialism |
Callcenter:
Call Center
Call Center Management
Call Center Metrics
Service Level Agreements (SLAs)
Services Marketing and Sales (inside and outside)
Bench Mark creation
Project mgmt
Strategic Planning
P&L and Budget
Operational experience in consumer goods
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| Photograph | Description or CV |
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Description: Call Centers CRM-Knowledge Onyx E-phiphany Unix/WDS Oracle
11i CTI- Multiple switching technologies Expert EIC-Interaction
Intelligence
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Last update: 2003-08-28 19:50:11
Visits since 28-08-2008: 2332
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