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Expert profile: Shekar Shetty [ S ]
| [ ID = 0462 ] |
Shekar Shetty [ S ] |
| Name |
Shetty, S Shekar |
| Job Title | Asst. Vice President |
| Organisation |
ICICI Infotech Services Ltd |
| Address | Tower # 5, International Infotech Park, Vashi |
| Postal Code | 400705 |
| City | Navi Mumbai |
| Country | India |
| Phone | + +91-22-791 2040 |
| Fax | + |
| Mobile | + |
| Email |
shekars_(on)_infotech.icici.com
[@ replaced for spam protection] |
| Organisation URL |
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| Personal URL |
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| Membership |
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| Languages | English |
| Specialism |
Callcenter:
ACDs
Call Center
Call Center Automation
Call Center Management
Call Center Metrics
Call Center Telephone Switching
CC-Audit
Computer Telephony Integration
Contact Center Optimisation
Contact Center Strategy
Contact Centre Management
Customer Relationship Management Services
Customer Satisfaction in the Call Center
e-Support
Interactive Voice Response (IVR)
Internet Enabled Support
KPI and ACD stats |
| Photograph | Description or CV |
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Description: A professional with 12 years experience in the industry.
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Last update: 2002-04-05 12:00:00
Visits since 28-08-2008: 2300
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