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Expert profile: BSc, MBA Stephen Coates
| [ ID = 0728 ] |
BSc, MBA Stephen Coates |
| Name |
Coates, BSc, MBA Stephen |
| Job Title | Communications consultant and communications industry journalist |
| Organisation |
Occidental Communications |
| Address | 542 Forest Road Road |
| Postal Code | 2207 |
| City | Bexley NSW |
| Country | Australia |
| Phone | +61 2 9593 0593 |
| Fax | + |
| Mobile | +61 419 522 217 |
| Email |
steve2008_(on)_occidental.com.au
[@ replaced for spam protection] |
| Organisation URL |
http://www.occidental.com.au |
| Personal URL |
http://www.occidental.com.au/steve.html |
| Membership |
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| Languages | English |
| Specialism |
Call centres:
ACDs
CTI (selection and application design)
IVRs (selection and menu design)
PC-based and LAN-based telephone system
Speech recognition application design |
| Photograph | Description or CV |
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Description: Communications consultant and part-time journalist, with expertise
in speech recognition applications in call centres from consultant, not
academic perspective.
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Last update: 2008-07-31 01:10:20
Visits since 28-08-2008: 2343
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