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Expert profile: Fred Van Bennekom [ Dr. ]
[ ID = 0740 ] |
Fred Van Bennekom [ Dr. ] |
Name |
Bennekom, Dr. Fred Van |
Job Title | Principal / Lecturer |
Organisation |
Great Brook Consulting / Northeastern University |
Address | 421 Main St. |
Postal Code | 01740 |
City | Bolton, MA |
Country | United States |
Phone | + 978-779-6312 |
Fax | + |
Mobile | + |
Email |
fred_(on)_greatbrook.com
[@ replaced for spam protection] |
Organisation URL |
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Personal URL |
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Membership |
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Languages | English |
Specialism |
Callcenter:
Call Center Metrics
Consulting for Services Sales and Marketing
Contact Center Strategy
Contact Centre Management
Customer Care
Customer Satisfaction in the Call Center
Strategic Planning |
Photograph | Description or CV |
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Last update: 2002-04-05 12:00:00
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