Expert profile: Gianluca Ferranti

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[ ID = 0829 ]	Gianluca Ferranti
Name	Ferranti, Gianluca
Job Title	International Business Development
Organisation	Reitek Spa
Address	Viale Monza 256
Postal Code	20126
City	Milan
Country	Italy
Phone	+ +39 02 27070045
Fax	+ +39 02 27002930
Mobile	+
Email	g.ferranti_(on)_reitek.com [@ replaced for spam protection]
Organisation URL
Personal URL
Membership
Languages	English
Specialism	Callcenter: ACDs Call Center Call Center Automation Call Center Management Call Center Predictive Dialing Platforms Call Center Telephone Switching Computer Telephony Integration Contact Center Builds Contact Center Strategy CTI (selection and application design) Customer Relationship Management Services Interactive Voice Response (IVR) IVRs (selection and menu design) PC-based and LAN-based Research - Competitive and Customer Technology Implementation Telecommunications VoIP Speechtechnology: Business Application of Speech Technology eCRM Information Services by Telephone using Speech Technologies Speech Technologies Speech-Enabled IVR Systems Text to Speech in Telephony Text-to-Speech VoIP
Photograph	Description or CV
Update your profile	Last update: 2002-04-05 12:00:00 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo "  Visits since $VSTART: $COUNT"