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| [ ID = 0944 ] | Vamsi Maddipatla |
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| Name | Maddipatla, Vamsi |
| Job Title | AVP |
| Organisation | RealSoft, Inc. |
| Address | 2540, Route 130N |
| Postal Code | 08512 |
| City | Cranbury |
| Country | United States |
| Phone | + 6094093636x124 |
| Fax | + 6094093637 |
| Mobile | + |
| vamsi_(on)_realsoftinc.com [@ replaced for spam protection] | |
| Organisation URL | |
| Personal URL | |
| Membership | |
| Languages | English |
| Specialism | Callcenter:
2V-Callcenter Tuning ACDs Automated Call Overflow Call Center Call Center Automation Call Center Management Call Center Metrics Call Center Predictive Dialing Platforms Call center simulation Call Center Telephone Switching Clients participate in call centre industry Computer Telephony Integration Contact Center Optimisation Contact Center Strategy Contact Centre Management contact centre recording and analysis software CTI (selection and application design) Customer Relationship Management Services Customer Satisfaction in the Call Center Flexible Database Integration Interactive Voice Response (IVR) Internet Enabled Support IVRs (selection and menu design) Knowledge Management Large and Small Projects Undertaken Managing Contact Center Web Enablement Matching of CC-Technology, Measuring CRM Process Facilitation and Re-engineering Project Management Recruitment Strategic Planning Technology Implementation Telecommunications VoIP Speechtechnology: Adaptive Speech Recognition Analysis & Processing of Speech under Stress Application Software Development Audio and Video Authentication Business Application of Speech Technology Developer Tools Development and Implementation of Speech Technology Applications Digital Speech Processing eCRM Embedded Systems high speed network Information dissemination Information Retrieval Information Services by Telephone using Speech Technologies Text to Speech in Telephony VoiceXML VoIP Web Applications |
| Photograph | Description or CV |
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Description: Our organization Realsoft,Inc. (www.realsoftinc.com) specialize on Wireless and VXML based solutions and are in the process of developing a VXML product which goes on top of any information system in order to voice enable it via the tel or tel-web. |
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Last update: 2002-04-05 12:00:00 Visits since 28-08-2008: 2253 |