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Expert profile: Mr. Bruce Pollock
[ ID = 1238 ] |
Mr. Bruce Pollock |
Name |
Pollock, Mr. Bruce |
Job Title | Vice President, Strategic Growth and Planning |
Organisation |
West Interactive Corporation |
Address | |
Postal Code | |
City | Omaha |
Country | United States |
Phone | + |
Fax | + |
Mobile | + |
Email |
brpollock_(on)_west.com
[@ replaced for spam protection] |
Organisation URL |
http://www.west.com |
Personal URL |
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Membership |
Member of Board of Directors, VoiceXML Forum and AVIOS |
Languages | English |
Specialism |
ACDs
Adaptive Speech Recognition
Automated Natural Language Speech
Business Application of Speech Technology
Call Avoidance Technology
Call Center Automation
Call Center Management
Computer Telephony Integration
Contact Center Optimisation
Contact Center Strategy
Customer Relationship Management Services
Human Factors
Interactive Voice Response (IVR)
Internet
Marketing
Speaker Identification
Speech Recognition
Strategic Planning
Telecommunications
Usability Engineering
User Interface Design
VoiceXML
VoIP |
Photograph | Description or CV |
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Last update: 2009-07-01 18:19:25
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