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Expert profile: Mr P.Paul Celen
[ ID = 1314 ] |
Mr P.Paul Celen |
Name |
Celen, Mr P.Paul |
Job Title | consultant |
Organisation |
Volkart Management Consultants |
Address | Stampfenbachstrasse 119 |
Postal Code | 8006 |
City | Zurich |
Country | Switzerland |
Phone | + +41/1360.5010 |
Fax | + +41/1360.5019 |
Mobile | + |
Email |
ppcelen_(on)_volkart-management.com
[@ replaced for spam protection] |
Organisation URL |
http://volkart-management.com |
Personal URL |
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Membership |
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Languages | English french, dutch,german,italian |
Specialism |
-application design & development
-business application of speech
-call center automation & management
-call center tuning
-contact centre stratgey, management & optimation
-consulting services sales & marketing
-customer care and satisfaction
-dialogue and dialogue design
-e-business
-financial applications
-hosting solutions
-human factors
-information services by telephone using speech
-IVR
-Internet
-Knowledge Management
-Management Consulting
-Marketing
-project management
-recruitment
-service design, SLA, selling, marketing
-speech applications
-speech databases
-speech IVR
-speech technologies
-system integration
-telecommunications
-testing of dialogue systems
-training
-usability of speech applications
-web applications
-wireless communications applications |
Photograph | Description or CV |
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Last update: 2002-04-15 08:57:21
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