Expert profile: Founder Kevin Smith

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[ ID = 1843 ]	Founder Kevin Smith
Name	Smith, Founder Kevin
Job Title	Founder
Organisation	Inactu Group LLC
Address	826 Mockingbird Trail
Postal Code	80421
City	Bailey
Country	United States
Phone	+ 303-838-9484
Fax	+
Mobile	+
Email	kevin.smith_(on)_inactu.com [@ replaced for spam protection]
Organisation URL	http://www.inactu.com
Personal URL
Membership
Languages	English
Specialism	Call Center Automation Call Center Management Call Center Metrics Call Center Telephone Switching Callcenter Tuning Consulting for Services Sales and Marketing Contact Center Builds Contact Center Optimisation Contact Center Strategy Contact Centre Management Customer Care Customer Care Process Customer Relationship Management Services Customer Satisfaction in the Call Center e-Business e-Support e-Support Knowledge Centers Interactive Voice Response (IVR) Interim Management Internet Internet Enabled Support Knowledge Management Management Consulting Managing Contact Center Web Enablement Project Management Recruitment Service Design Service Level Agreements (SLAs) Service selling Services Marketing and Sales (inside and outside) Technology Technology Implementation Telecommunications Telemarketing Training Training - Value Selling, Negotiating, Pricing, Marketing Workforce Management
Photograph	Description or CV
	Call center and global outsourcing management consultants. We will help you with all aspects of your outsourcing project, including: - Analysis & Design - Implementation & Transition - Training & Training Development - Project Management - Management Consulting We are experienced in implementing and managing programs in the US, Canada, Latin America, Asia (including India, Philippines & China) as well as in Europe. We can also help take you to the newest call center location - South Africa.
Update your profile	Last update: 2004-11-28 22:32:34   Visits since 28-08-2008: 1978