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| [ ID = 1843 ] | Founder Kevin Smith |
|---|---|
| Name | Smith, Founder Kevin |
| Job Title | Founder |
| Organisation | Inactu Group LLC |
| Address | 826 Mockingbird Trail |
| Postal Code | 80421 |
| City | Bailey |
| Country | United States |
| Phone | + 303-838-9484 |
| Fax | + |
| Mobile | + |
| kevin.smith_(on)_inactu.com [@ replaced for spam protection] | |
| Organisation URL | http://www.inactu.com |
| Personal URL | |
| Membership | |
| Languages | English |
| Specialism | Call Center Automation
Call Center Management Call Center Metrics Call Center Telephone Switching Callcenter Tuning Consulting for Services Sales and Marketing Contact Center Builds Contact Center Optimisation Contact Center Strategy Contact Centre Management Customer Care Customer Care Process Customer Relationship Management Services Customer Satisfaction in the Call Center e-Business e-Support e-Support Knowledge Centers Interactive Voice Response (IVR) Interim Management Internet Internet Enabled Support Knowledge Management Management Consulting Managing Contact Center Web Enablement Project Management Recruitment Service Design Service Level Agreements (SLAs) Service selling Services Marketing and Sales (inside and outside) Technology Technology Implementation Telecommunications Telemarketing Training Training - Value Selling, Negotiating, Pricing, Marketing Workforce Management |
| Photograph | Description or CV |
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Call center and global outsourcing management consultants. We will help you with all aspects of your outsourcing project, including: - Analysis & Design - Implementation & Transition - Training & Training Development - Project Management - Management Consulting We are experienced in implementing and managing programs in the US, Canada, Latin America, Asia (including India, Philippines & China) as well as in Europe. We can also help take you to the newest call center location - South Africa. |
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Last update: 2004-11-28 22:32:34 Visits since 28-08-2008: 1983 |