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Expert profile: Founder Kevin Smith
| [ ID = 1843 ] |
Founder Kevin Smith |
| Name |
Smith, Founder Kevin |
| Job Title | Founder |
| Organisation |
Inactu Group LLC |
| Address | 826 Mockingbird Trail |
| Postal Code | 80421 |
| City | Bailey |
| Country | United States |
| Phone | + 303-838-9484 |
| Fax | + |
| Mobile | + |
| Email |
kevin.smith_(on)_inactu.com
[@ replaced for spam protection] |
| Organisation URL |
http://www.inactu.com |
| Personal URL |
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| Membership |
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| Languages | English |
| Specialism |
Call Center Automation
Call Center Management
Call Center Metrics
Call Center Telephone Switching
Callcenter Tuning
Consulting for Services Sales and Marketing
Contact Center Builds
Contact Center Optimisation
Contact Center Strategy
Contact Centre Management
Customer Care
Customer Care Process
Customer Relationship Management Services
Customer Satisfaction in the Call Center
e-Business
e-Support
e-Support Knowledge Centers
Interactive Voice Response (IVR)
Interim Management
Internet
Internet Enabled Support
Knowledge Management
Management Consulting
Managing Contact Center Web Enablement
Project Management
Recruitment
Service Design
Service Level Agreements (SLAs)
Service selling
Services Marketing and Sales (inside and outside)
Technology
Technology Implementation
Telecommunications
Telemarketing
Training
Training - Value Selling, Negotiating, Pricing, Marketing
Workforce Management |
| Photograph | Description or CV |
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Last update: 2004-11-28 22:32:34
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