Expert profile: Salvador Amat Rafols

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[ ID = 1916 ]	Salvador Amat Rafols
Name	Amat Rafols, Salvador
Job Title	Senior Manager
Organisation
Address
Postal Code
City
Country	Spain
Phone	+
Fax	+
Mobile	+
Email	samat_(on)_ati.es [@ replaced for spam protection]
Organisation URL
Personal URL
Membership
Languages	English Spanish
Specialism	Call Center Automation Call Center Management Call Center Metrics Callcenter Tuning CC-Audit Computer Telephony Integration Contact Center Optimisation Contact Center Strategy Contact Centre Management CTI (selection and application design) Customer Care Customer Relationship Management Services Customer Satisfaction in the Call Center Knowledge Management Process Facilitation and Re-engineering
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