Expert profile: Salvador Amat Rafols

[ ID = 1916 ] Salvador Amat Rafols 
Name Amat Rafols, Salvador
Job Title Senior Manager 
Postal Code  
Country Spain 
Email samat_(on)_ati.es [@ replaced for spam protection]
Organisation URL  
Personal URL  
LanguagesEnglish Spanish
Specialism Call Center Automation
Call Center Management
Call Center Metrics
Callcenter Tuning
Computer Telephony Integration
Contact Center Optimisation
Contact Center Strategy
Contact Centre Management
CTI (selection and application design)
Customer Care
Customer Relationship Management Services
Customer Satisfaction in the Call Center
Knowledge Management
Process Facilitation and Re-engineering 
PhotographDescription or CV

Update your profile Last update: 2005-06-16 19:01:10 [an error occurred while processing this directive]


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