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Expert profile: Salvador Amat Rafols

[ ID = 1916 ] Salvador Amat Rafols 
Name Amat Rafols, Salvador
Job Title Senior Manager 
Organisation  
Address  
Postal Code  
City  
Country Spain 
Phone
Fax
Mobile
Email samat_(on)_ati.es [@ replaced for spam protection]
Organisation URL  
Personal URL  
Membership  
LanguagesEnglish Spanish
Specialism Call Center Automation
Call Center Management
Call Center Metrics
Callcenter Tuning
CC-Audit
Computer Telephony Integration
Contact Center Optimisation
Contact Center Strategy
Contact Centre Management
CTI (selection and application design)
Customer Care
Customer Relationship Management Services
Customer Satisfaction in the Call Center
Knowledge Management
Process Facilitation and Re-engineering 
PhotographDescription or CV

Update your profile Last update: 2005-06-16 19:01:10   Visits since 28-08-2008: 2878

 

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