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Expert profile: Salvador Amat Rafols
| [ ID = 1916 ] | Salvador Amat Rafols |
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| Name | Amat Rafols, Salvador |
| Job Title | Senior Manager |
| Organisation | |
| Address | |
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| Country | Spain |
| Phone | + |
| Fax | + |
| Mobile | + |
| samat_(on)_ati.es [@ replaced for spam protection] | |
| Organisation URL | |
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| Membership | |
| Languages | English Spanish |
| Specialism | Call Center Automation
Call Center Management Call Center Metrics Callcenter Tuning CC-Audit Computer Telephony Integration Contact Center Optimisation Contact Center Strategy Contact Centre Management CTI (selection and application design) Customer Care Customer Relationship Management Services Customer Satisfaction in the Call Center Knowledge Management Process Facilitation and Re-engineering |
| Photograph | Description or CV |
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Last update: 2005-06-16 19:01:10 [an error occurred while processing this directive] |