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Expert profile: Salvador Amat Rafols
[ ID = 1916 ] |
Salvador Amat Rafols |
Name |
Amat Rafols, Salvador |
Job Title | Senior Manager |
Organisation |
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Address | |
Postal Code | |
City | |
Country | Spain |
Phone | + |
Fax | + |
Mobile | + |
Email |
samat_(on)_ati.es
[@ replaced for spam protection] |
Organisation URL |
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Personal URL |
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Membership |
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Languages | English Spanish |
Specialism |
Call Center Automation
Call Center Management
Call Center Metrics
Callcenter Tuning
CC-Audit
Computer Telephony Integration
Contact Center Optimisation
Contact Center Strategy
Contact Centre Management
CTI (selection and application design)
Customer Care
Customer Relationship Management Services
Customer Satisfaction in the Call Center
Knowledge Management
Process Facilitation and Re-engineering |
Photograph | Description or CV |
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Last update: 2005-06-16 19:01:10
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