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Expert profile: Mr Chris Sturgeon
[ ID = 2017 ] |
Mr Chris Sturgeon |
Name |
Sturgeon, Mr Chris |
Job Title | Director |
Organisation |
Read Consulting Group |
Address | P O Box 14539 |
Postal Code | 6001 |
City | Wellington |
Country | New Zealand (Aotearoa) |
Phone | +64 04 384 7533 |
Fax | + |
Mobile | +64 275528590 |
Email |
enquiries_(on)_readconsulting.co.nz
[@ replaced for spam protection] |
Organisation URL |
http://www.readconsulting.co.nz |
Personal URL |
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Membership |
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Languages | English Italian |
Specialism |
ACDs
Call Center Automation
Call Center Management
Call Center Metrics
Call center simulation
Call Center Telephone Switching
Callcenter Tuning
Channel Management
Computer Telephony Integration
Contact Center Builds
Contact Center Optimisation
Contact Center Strategy
Contact Centre Management
Cost Management Control
CTI (selection and application design)
Customer Care
Customer Care Process
Customer Relationship Management Services
Customer Satisfaction in the Call Center
Cutting Edge Customer Service
e-Business
Interactive Voice Response (IVR)
Technology Implementation
Telecommunications
Telemarketing
Telephony
Text-to-Speech
Text-to-Speech in Telephony
Voice of Customer
VoIP
Workforce Management |
Photograph | Description or CV |
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Last update: 2006-06-20 03:29:52
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