Expert profile: Mr David Williams

[ ID = 2494 ] Mr David Williams 
Name Williams, Mr David
Job Title Call Center Marketing Manager 
Organisation Executive Boutique Call Center 
Address 12 Flr Skyrise 2 Building IT Park Lahug 
Postal Code 6000 
City Cebu City 
Country Philippines 
Phone +1 888-700-9555
Email williamsdavid304_(on)_gmail.com [@ replaced for spam protection]
Organisation URL http://ebcallcenter.com/index.php 
Personal URL  
Specialism I manage the daily running of the call center. I demonstrate sound management of fiscal policies to achieve profitable goals in a profit centered environment; Implements operating systems, procedures and policies inside the site that includes its implementation, development, and improvement in order to achieve overall goals of the business.

I used to monitor random calls to improve quality, minimize errors and track operative performance. Liaise with supervisors, team leaders, operatives and third parties to gather information and resolve issues; Provides leadership and management to the associates.  
PhotographDescription or CV

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