Organisation profile: Portage Communications, Inc.
[ ID = 0132 ] | Portage Communications, Inc. |
Organisation name | Portage Communications, Inc. |
Short name or acronym | Portage Communications, Inc. |
Organisation type | Company |
Activity type | Call centers |
Address | 49206 SE Middle Fork Road |
Postal Code | 98045 |
City | North Bend, WA |
Country | United States |
Phone | + +1 425 888 5320 |
Fax | + +1 425 888 6475 |
Email | info_(on)_portagecommunications.com |
Organisation URL | http://www.portagecommunications.com |
Logo | Description |
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Portage Communications offers workforce management
products. Their two Windows-based software tools are for modeling and
predicting the operations of an inbound call center. Call Center
Designer is for planning the number of people and inbound trunk lines
needed for any call volume and desired level of service. SimACD tests
and tries out different numbers of agents and trunks in a computer
simulated automatic call distributor (ACD) before actually
implementing them in your call center.
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Last update: 2002-04-10 12:32:58
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