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A call center industry system developer, Alston Tascom’s roots trace to
the early 1950’s. Tascom Evolution is a complete Call Center solution
powered by a unified IVR, ACD, Voice Mail and Logging system, integrated with a
robust SQL database, blended inbound and outbound calling and progressive
dialer capabilities. Tascom offers an end-to-end and front-end only call center
solution, from caller to agent screen pop and beyond, including fax, pager,
e-mail, export and wireless web delivery. Tascom’s web software empowers
system access by clients and remote agents. Tascom also offers hosted
Interactive Voice Response services and Web-Based Appointment Scheduling
services.
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