CCMA Canada is a non-profit organization run by industry
professionals, who all have an abiding interest in Call Centres.
Committee members will have coordinating roles covering Finance,
Membership, Education, External Relations, Legislation, Press
Relations and Marketing. The aim of the CCMA is to promote & give
recognition to the profession of call centre management. The CCMA will
offer related education and training and provide a forum in order to
network and learn from other call centre professionals.