Voxtron (1994) is an international group specialized in Contact Center
software, based on a very strong IVR background. Voxtron is headquartered in
Belgium, with offices in Germany, The Netherlands, India, Hong Kong and the
Voxtrons goal is to make the communication
between companies and their customers both efficient and agreeable. The way
incoming calls, faxes and e-mails are handled is crucial in creating a
professional company image. Voxtron helps its customers to create this image by
providing a range of flexible products that are easy to use. As a result, all
phone calls, faxes, e-mails and other interactions are treated in a fast,
friendly and cost-efficient way, and directly reach the right person or
department, 24 hours a day.
Contact center solutions, self
service applications (such as phone banking), messaging (including voice mail,
voice mail to e-mail, e-mail reading) are just some of the numerous solutions
that Voxtron is offering. Open architecture, open standards and close
integration with the customers existing IT and telephony infrastructure
are the essential ingredients of the design of these solutions. Voxtrons
unique development tools reduce application development time and thus
time-to-market to a minimum. In addition, Voxtrons engineers offer
sensible and proven advise on how to implement sophisticated and complex
solutions in a cost-efficient way.
Voxtron products and solutions are based on the award
winning Graphical User Interface (GUI).
The whole concept is based on a
limited number of powerful icons.
These intelligent icons enable you to
easily build voice applications, just by clicking and dropping the icons in a
worksheet, without any programming.
Its multi-lingual user
interface combined with its simplicity brings Computer Telephony to the level
of the average Windows user.
Voxtron's GUI is generally recognized as
the world's most user-friendly design tool for incoming and outgoing call
flows and received several international awards.