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Organisation profile: Adante

[ ID = 2406 ] Adante 
Organisation nameAdante 
Short name or acronymAdante 
Organisation typeCompany 
Activity typeCall centers 
Address 2141 Palomar Airport RoadSuite 200 
Postal Code 92009 
City Carlsbad, CA 
Country United States 
Phone + +1 760 431 6400
Fax + +1 888 827 5557 (US only)
Email  
Organisation URL http:// 
LogoDescription
Adante, which is essentially "ACD e-mail". Call center
agents use their web browser to connect to an Adante server (Win 95 or
NT) which then gets them the "next e-mail in queue". It gives you all
the same kinds of routing criteria for e-mail that you get with a
voice-based ACD, including behind-the-scenes integration with customer
information.
  Contact
Name  
Function 
Department 
Email 
Phone
Fax
Update this profile Last update: 2002-04-10 12:32:58   Visits since 28-08-2008: 4319

 

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