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Eyretel provides integrated voice and data recording and
analysis solutions. Its comprehensive suite of quality recording,
monitoring, and improvement products are designed to provide the right
information and tools to develop best practice modeling, refine
processes, and improve agent performance for the CRM activities of
contact centers. By allowing the complete recording and visual
analysis of all electronic customer communication and interaction,
contact centers can manage call quality, identify problems, and select
areas for improvement and training.
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