Organisation profile: White Pajama

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White Pajama is an award-winning CRM contact center
solution for organizations, mid-sized outsourcers, and service
providers. Because it is delivered via the Internet, customers can
have their customer service, help desk, and technical support centers
up and running in as few as three days, with no capital outlay. The
White Pajama service fully integrates with all of the communication
channels people use to reach companieswhether by phone, email, or over
the Web. White Pajama unifies customer contacts into one routing,
queuing, and tracking system; ensuring customers receive the attention
they deserve, regardless of how they choose to communicate. White
Pajama makes the set up and ongoing maintenance of contact centers
easy, enabling customers to change their parameters when they need to,
without waiting for the service provider or incurring additional fees.