Organisation profile: CMC, Customer Management Center, Iletisim A.S

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 Customer Management Center (CMC)is the largest independent call center in 
Turkey providing integrated contact center solutions on a global scale. 
Established in 2000, operates with full dedication to secure unprecedented 
quality and excellence in all aspects of Customer Contact Management. CMC has 
been granted the market leader in terms of sales revenue amongst the 
independent contact centers offering outsourcing services in Turkey.

CMC provides 24/7 contact center services, 365 days in a year. Dedicated to 
provide excellence in customer care, increase customer satisfaction, and value 
to all aspects of Customer Management, CMC utilizes the state of the art 
technologies combined with extensive investment in human resources. CMC`s 
continuous focus on effective process managent enables the delivery of the 
right service, on the right in a cost efficient manner.