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Organisation profile: MCI

[ ID = 3548 ] MCI 
Organisation nameMCI 
Short name or acronymMCI 
Organisation typePublic or governmental 
Activity typeLanguage or Speech Technology provider 
Address 701 5th Ave; Suite 500 
Postal Code 98101 
City Seattle 
Country United States 
Phone + 206 777-3971
Fax + 206 701-0564
Email lailani.lee_(on)_mci.com 
Organisation URL http://www.mci.com 
LogoDescription
Contact Center Services (CCS) are a broad, robust and scalable umbrella of solutions for all organizations serving customers via telephone, web, e-mail or instant messaging. There are several solutions available based on the customer's needs. CCS helps the business more efficiently manage their communications, enhance the customer experience, and reduce operational costs.

MCI's experience in CCS and the local-to-global-to-local network provide contact center organizations with solutions to streamline operations, eliminating the need for equipment investment and automating mundane tasks.

The suite of MCI Contact Center Services are broken into four categories:

Routing Services
Speech Services
IP Services
Professional Services
  Contact
NameClient Executive Client Solutions Lailani Lee 
FunctionCustom Solutions 
DepartmentContact Center Solutions & Global Communications 
Emaillailani.lee_(on)_mci.com 
Phone+ 206 777-3971
Fax+ 206 701-0564
Update this profile Last update: 2005-06-17 20:49:23   Visits since 28-08-2008: 2092

 

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