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Expert profile: Stephen Coates
| [ ID = 0164 ] | Stephen Coates |
|---|---|
| Name | Coates, Stephen |
| Job Title | Communications consultant and communications industry journalist |
| Organisation | Occidental Communications |
| Address | 542 Forest Road Road |
| Postal Code | 2207 |
| City | Bexley NSW |
| Country | Australia |
| Phone | +61 2 9593 0593 |
| Fax | + |
| Mobile | +61 419 522 217 |
| steve2008_(on)_occidental.com.au [@ replaced for spam protection] | |
| Organisation URL | http://www.occidental.com.au |
| Personal URL | http://www.occidental.com.au/steve.html |
| Membership | |
| Languages | English |
| Specialism | Call centres:
ACDs CTI (selection and application design) IVRs (selection and menu design) PC-based and LAN-based telephone system Speech recognition application design |
| Photograph | Description or CV |
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Description: Communications consultant and part-time journalist, with expertise in speech recognition applications in call centres from consultant, not academic perspective. |
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Last update: 2008-07-31 01:11:05 Visits since 28-08-2008: 2063 |