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Expert profile: Ann-Marie Stagg
| [ ID = 0293 ] | Ann-Marie Stagg |
|---|---|
| Name | Stagg, Ann-Marie |
| Job Title | Chair |
| Organisation | Call Centre Management Association (U.K.) |
| Address | International House, 174 Three Bridges Road |
| Postal Code | RH10 1LE |
| City | Crawley, West Sussex |
| Country | United Kingdom |
| Phone | + +44 1293 538 400 |
| Fax | + +44 1293 521 313 |
| Mobile | + |
| ann.marie2_(on)_btinternet.com [@ replaced for spam protection] | |
| Organisation URL | |
| Personal URL | |
| Membership | |
| Languages | English |
| Specialism | Callcenter:
Call Center Management |
| Photograph | Description or CV |
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Description: Ann-Marie Stagg has managed a variety of call centres for large organisations including the Automobile Association, Vertex Data Science, North West Water and Littlewoods Bet Direct and has recently taken up the role of Call Centre Director for Scottish Power. The CCMA award of 1998 Call Centre Manager of the Year was their recognition of Ann-Maries outstanding people skills and saw her representing the UK at the Global Call Centre Managers awards in Denver. She is on the editorial board of a number of call centre industry publications and speaks at call centre conferences in the UK and abroad. |
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Last update: 2002-04-05 12:00:00 Visits since 28-08-2008: 1924 |