Expert profile: Barry Maners

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[ ID = 0373 ]	Barry Maners
Name	Maners, Barry
Job Title	Managing Director
Organisation	The Fraser Group
Address	520 North SR 135, Suite M158
Postal Code	46142
City	Greenwood, IN
Country	United States
Phone	+ +1 317 859 7442
Fax	+
Mobile	+
Email	Bmaners_(on)_TheFraserGroup.org [@ replaced for spam protection]
Organisation URL
Personal URL
Membership
Languages	English
Specialism	Callcenter: Customer Satisfaction in the Call Center Measuring CRM Voice of Customer Employee Satisfaction Employee Organizational Assessment Significant Events Monitoring Mystery Calling
Photograph	Description or CV
Update your profile	Last update: 2005-03-29 15:15:52 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo "  Visits since $VSTART: $COUNT"