Expert profile: Ivy Meadors

---

[ ID = 1260 ]	Ivy Meadors
Name	Meadors, Ivy
Job Title	CEO
Organisation	High Tech High Touch Solutions, Inc.
Address	PMB 426 14241 NE Woodinville-Duvall Rd.
Postal Code	98072
City	Woodinville
Country	United States
Phone	+ (425) 398-9292
Fax	+ (425) 398-9494
Mobile	+
Email	ivy_(on)_hthts.com [@ replaced for spam protection]
Organisation URL
Personal URL
Membership
Languages	English
Specialism	Callcenter: Call Center Call Center Automation Call Center Management Call Center Metrics Chief Technical Consultant Consulting for Services Sales and Marketing Contact Center Strategy Contact Centre Management Customer Care Customer Care Process Customer Relationship Management Services Customer Satisfaction in the Call Center Cutting Edge Customer Service e-Support e-Support Knowledge Centers Innovation Management Knowledge Management Management Consulting Monitoring and Coaching Process Documentation Project Management Service Level Agreements (SLAs) Technology Implementation Trends and Directions
Photograph	Description or CV
Update your profile	Last update: 2002-05-06 14:04:02 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo "  Visits since $VSTART: $COUNT"