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Expert profile: Richard Gerestein

[ ID = 2261 ] Richard Gerestein 
Name Gerestein, Richard
Job Title Managing Consultant 
Organisation Avouch Recruitment & Management Search 
Address P.o Box 216 
Postal Code 3860 AE 
City Nijkerk 
Country Netherlands 
Phone +31 334690117
Fax +31 334690118
Mobile
Email rgerestein_(on)_avouch.nl [@ replaced for spam protection]
Organisation URL http://www.avouch.nl 
Personal URL  
Membership Recruiters United 
LanguagesEnglish
Specialism Awareness raising
Call Center Automation
Call Center Management
Call Center Telephone Switching
Channel Management
Communication
Computer Telephony Integration
Contact Center Builds
Contact Center Optimisation
Contact Center Strategy
Contact Centre Management
CTI (selection and application design)
Customer Care
Customer Care Process
Customer Relationship Management Services
Customer Satisfaction in the Call Center
e-Business
Interactive Voice Response (IVR)
Management Consulting
Managing Contact Center Web Enablement
Matching of CC-Technology,
Project Management
Recruitment
Service Design
Service Level Agreements (SLAs)
System Integration
Technology Implementation
Telecommunications
Telephony
VoiceXML
VoIP
Workforce Management 
PhotographDescription or CV
http://www.linkedin.com/in/richardgerestein
Update your profile Last update: 2008-11-04 20:04:33 [an error occurred while processing this directive]

 

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