Expert profile: Richard Gerestein

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[ ID = 2261 ]	Richard Gerestein
Name	Gerestein, Richard
Job Title	Managing Consultant
Organisation	Avouch Recruitment & Management Search
Address	P.o Box 216
Postal Code	3860 AE
City	Nijkerk
Country	Netherlands
Phone	+31 334690117
Fax	+31 334690118
Mobile	+
Email	rgerestein_(on)_avouch.nl [@ replaced for spam protection]
Organisation URL	http://www.avouch.nl
Personal URL
Membership	Recruiters United
Languages	English
Specialism	Awareness raising Call Center Automation Call Center Management Call Center Telephone Switching Channel Management Communication Computer Telephony Integration Contact Center Builds Contact Center Optimisation Contact Center Strategy Contact Centre Management CTI (selection and application design) Customer Care Customer Care Process Customer Relationship Management Services Customer Satisfaction in the Call Center e-Business Interactive Voice Response (IVR) Management Consulting Managing Contact Center Web Enablement Matching of CC-Technology, Project Management Recruitment Service Design Service Level Agreements (SLAs) System Integration Technology Implementation Telecommunications Telephony VoiceXML VoIP Workforce Management
Photograph	Description or CV
	http://www.linkedin.com/in/richardgerestein
Update your profile	Last update: 2008-11-04 20:04:33 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo "  Visits since $VSTART: $COUNT"