Organisation profile: DigiWay Consulting

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DigiWay Consulting is a Call Center consulting firm, which
primary mission is to help companies to define and implement
innovative Call Center solutions, to optimize their operations, and to
transform them in a competitive advantage. As a complementary
business, DigiWay Institute is an education department, either intra
or inter company, which helps call center professionals to understand
and master the rules of the game: innovative technologies, CTI
concepts and technicalities, best in class management, team coaching,
call center management game...