Organisation profile: Telephone Consultancy and Training Company, The

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TCTC provides telebusiness solutions for companies
involved in both business to business and business to consumer
markets. The company has worked with, and assisted, many of the
world's leading companies in improving sales, service and profits
through the effective design and execution of domestic and
international telebusiness projects. The company provides a range of
services (recruitment, training, consultancy, workshops, equipment,
Call Centre Intelligence) and products supported by a high degree of
customer care.