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Organisation profile: Virtual Hold Technology


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[ ID = 0608 ] VHT 
Organisation nameVirtual Hold Technology 
Short name or acronymVHT 
Organisation typeCompany 
Activity type 
Address 137 Heritage Woods Drive 
Postal Code 44321 
City Akron, OH 
Country United States 
Phone + +1 330 670 2200
Fax + +1 330 670 2269
Email info_(on)_virtualhold.com 
Organisation URL http://www.virtualhold.com 
LogoDescription
Virtual Hold Technology is the leading provider of intelligent Queue Management Solutions for Fortune 1000 clients. Since its inception in 1995, the company’s award-winning virtual queuing technology has become an integral part of the Customer Experience Management (CEM) process at major corporations such as Home Shopping Network, BellSouth, Ticketmaster and Moen. Queue Management Solutions provide a better customer experience while at the same time improving contact center efficiency. To learn more about intelligent Queue Management Solutions and virtual queuing technology, visit Virtual Hold’s Web site, www.virtualhold.com.  
  Contact
NameDirector of Technology Eric Camulli 
Function 
Department 
Emailinfo_(on)_virtualhold.com 
Phone+ 330.670.2200
Fax+ 330.670.2269
Update this profile Last update: 2004-03-09 13:40:15 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo "  Visits since $VSTART: $COUNT"

 

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