elsnet |
Organisation profile: ServiceWare Technologies, Inc. |
| [ ID = 0672 ] | ServiceWare |
|---|---|
| Organisation name | ServiceWare Technologies, Inc. |
| Short name or acronym | ServiceWare |
| Organisation type | Company |
| Activity type | Call centers |
| Address | 333 Allegheny Avenue |
| Postal Code | 15139 |
| City | Oakmont, PA |
| Country | United States |
| Phone | + +1 412 826 1158 |
| Fax | + +1 412 826 0577 |
| info_(on)_serviceware.com | |
| Organisation URL | http://www.serviceware.com |
| Logo | Description |
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ServiceWare Technologies is a leading provider of enterprise knowledge management solutions that enable organizations to deliver superior service for customers, employees and partners by transforming information into knowledge. Our Web-based solutions empower organizations to capture intellectual capital, develop and manage a repository of knowledge and effectively answer inquiries over the Web and in the contact center. More than 200 leading organizations have implemented ServiceWare software including H&R Block, EDS, Cingular Wireless, Stream International, QUALCOMM, Marconi and Reuters. |
| Contact | |
| Name | Director, ServiceWare International Gerry MacDonald |
| Function | |
| Department | |
| info_(on)_serviceware.com | |
| Phone | + +44 118 988 0220 |
| Fax | + +44 118 988 0390 |
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Last update: 2002-04-15 15:18:47 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo " Visits since $VSTART: $COUNT" |