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U.S.Infotel Corporation offers Computer Telephony
Integration systems such as Artisoft Televantage and Interactive
Intelligence that work with Goldmine Front Office and Heat Software.
We also implement and install both GoldMine Front Office as well as
HEAT Help Desk Management Software. Inbound Caller ID screen pops,
outbound predictive dialing, Business to Business Power Dialing;
Interactive Voice Response (IVR) and Broadcast faxing. We have also
developed two separate NT Call Center platforms that offer
inbound/outbound blended call management that includes IVR, ACD, and
Auto Attendant.
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