Corporate Fact Sheet Corporate Profile Witness Systems,
Inc. is a leading provider of business-driven multimedia recording and
analysis software that enables companies to enhance their customer
interactions across multiple communications media. Its common stock is
traded on the NASDAQ stock market under the ticker symbol WITS.
Witness Systems' software is designed to enable companies to optimise
their customer relationship management initiatives. As a result,
customers are able to generate additional revenue opportunities,
improve profitability, enhance customer retention, and achieve greater
customer intimacy. The Company's eQualityTM software is designed to
enable customer contact centres within a company to record and
evaluate complete customer interactions through multiple media, such
as the telephone, Web chat and electronic mail.