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| [ ID = 3207 ] | Fluency | 
|---|---|
| Organisation name | Fluency Voice Technology Limited | 
| Short name or acronym | Fluency | 
| Organisation type | commercial | 
| Activity type | |
| Address | Horatio House, 4th Floor, 77 Fulham Palace Road | 
| Postal Code | W6 8JZ | 
| City | London | 
| Country | United Kingdom | 
| Phone | + +44 (0)20 8237 6261 | 
| Fax | + +44 (0)20 8237 6263 | 
| ukinfo_(on)_fluencyvoice.com | |
| Organisation URL | http://www.fluencyvoice.com | 
| Logo | Description | 
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Fluency is a leading provider of voice recognition applications for use in call centres. Our solutions enable large enterprises to significantly reduce costs and enhance customer service. We provide sector-specific applications that allow the automation of high volume call centre activities in Travel & Leisure, Financial Services, Telecoms & Utilities and Government  | 
| Contact | |
| Name | Dr Ian Lewin | 
| Function | Head, Research | 
| Department | |
| ian.lewin_(on)_fluencyvoice.com | |
| Phone | + +44 (0)20 8237 6269 | 
| Fax | + +44 (0)20 8237 6263 | 
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Last update: 2003-08-06 18:10:45 #!/usr/bin/ksh # cntr.cgi -- # version 0 DOC=$DOCUMENT_ROOT$DOCUMENT_URI VSTART=28-08-2008 WRONGLOG=${DOCUMENT_ROOT}/cntr.txt echo Content-type:text/html echo case $DOC in *experts*) CDIR=${DOCUMENT_ROOT}/cntex ;; *orgs*) CDIR=${DOCUMENT_ROOT}/cntor ;; *) WRONG=yes ;; esac CFILE=${DOC##*/} case ${CFILE} in [0-9][0-9][0-9][0-9].html) WRONG=no ;; *) WRONG=yes ;; esac [ $WRONG = yes ] && { echo "$(date) $REMOTE_ADDR ${DOC}" >> $WRONGLOG exit } CCNT=${CDIR}/${CFILE%.html}.txt CLCK=${CDIR}/${CFILE%.html}.lck [ -s $CCNT ] && COUNT=$(head -1 $CCNT) COUNT=$(( ${COUNT:-0} + 1 )) [ -f $CLCK ] || { touch $CLCK echo $COUNT > $CCNT rm -f $CLCK } echo " Visits since $VSTART: $COUNT" |