Organisation profile: Reach Global Services

[ ID = 3773 ] RGS Dubai 
Organisation nameReach Global Services 
Short name or acronymRGS Dubai 
Organisation typePrivate company 
Activity typeCall center with specific expertise in Language or Speech Technology 
Address P.O Box: 26673 
Postal Code 26673 
City Dubai 
Country United Arab Emirates 
Phone +971 555257429
Fax +971 42869131
Email info_(on)_reachglobalservices.com 
Organisation URL http://www.reachglobalservices.com 
Reach Global Services is a leading end-to-end business process outsourcing 
solution provider. Committed to delivering innovation, Reach collaborates with 
its clients to help them become high-performance businesses and governments. 

Our high performance business strategy builds on our expertise in consulting, 
technology and outsourcing to help clients perform at the highest levels so 
they can create sustainable value for their customers and shareholders. Using 
our industry knowledge, service-offering expertise and technology capabilities, 
we identify new business and technology trends and develop solutions to help 
clients around the world:

Enter new markets.
Increase revenues in existing markets.
Improve operational performance.
Deliver their products and services more effectively and efficiently.

Headquartered in Dubai, UAE, Reach delivers quality operations from its 
state-of-the-art contact centers in Dubai and soon in India and Egypt. 

Reach service platforms operate over a secure, reliable, and scalable computing 
and communication system. Continuous system monitoring combined with mature 
operational policies protect customer's data privacy and ensures services 
continuity. A technology center of excellence ensures high visibility business 
solutions that include customized agent desktops, unique CTI integration, and 
real-time web based reporting capabilities of desired service level metrics.

We have a proven track record of creating value for our clients using our 
expertise in industries such as real estate, technology, telecom, financial, 
banking, insurance and hospitality. Investment in our people, a strong 
technological infrastructure, access to multi-cultural and multi-lingual 
workforce and a detailed training program are the key differentiators that give 
us the edge over our competitors. 

We offer integrated tailor-made and turn-key outsourcing solutions. We are one 
of the few companies capable of handling complex transaction processing 

Reach's deep knowledge of industry and processes enables us to provide 
innovative and cost effective solutions to help our clients achieve high 
business efficiencies thereby lowering costs and increasing revenue. Our global 
culture is driven by our sense of understanding, accountability, innovation, 
excellence, quality, integrity, respect and responsibility.

Among the many strengths that distinguish Reach in the marketplace are our:

Extensive industry expertise and understanding.
Broad and innovative service offerings.
Expertise in quality business outsourcing.
Commitment to the overall development of our multi-cultural employees.
Experienced and diligent management team.

Our expertise in the domains we operate in, combined with a process centric 
approach, an unparalleled track record of seamless process migration, and 
consistent service delivery, positions us uniquely in the BPO space.
NameCEO Akshay Lal 
FunctionCEO & Head International Business Development 
DepartmentManagement & Business Development 
Phone+971 507984672
Update this profile Last update: 2007-05-28 14:43:26 [an error occurred while processing this directive]


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