Reach Global Services is a leading end-to-end business process outsourcing
solution provider. Committed to delivering innovation, Reach collaborates with
its clients to help them become high-performance businesses and governments.
Our high performance business strategy builds on our expertise in consulting,
technology and outsourcing to help clients perform at the highest levels so
they can create sustainable value for their customers and shareholders. Using
our industry knowledge, service-offering expertise and technology capabilities,
we identify new business and technology trends and develop solutions to help
clients around the world:
Enter new markets.
Increase revenues in existing markets.
Improve operational performance.
Deliver their products and services more effectively and efficiently.
Headquartered in Dubai, UAE, Reach delivers quality operations from its
state-of-the-art contact centers in Dubai and soon in India and Egypt.
Reach service platforms operate over a secure, reliable, and scalable computing
and communication system. Continuous system monitoring combined with mature
operational policies protect customer's data privacy and ensures services
continuity. A technology center of excellence ensures high visibility business
solutions that include customized agent desktops, unique CTI integration, and
real-time web based reporting capabilities of desired service level metrics.
We have a proven track record of creating value for our clients using our
expertise in industries such as real estate, technology, telecom, financial,
banking, insurance and hospitality. Investment in our people, a strong
technological infrastructure, access to multi-cultural and multi-lingual
workforce and a detailed training program are the key differentiators that give
us the edge over our competitors.
We offer integrated tailor-made and turn-key outsourcing solutions. We are one
of the few companies capable of handling complex transaction processing
Reach's deep knowledge of industry and processes enables us to provide
innovative and cost effective solutions to help our clients achieve high
business efficiencies thereby lowering costs and increasing revenue. Our global
culture is driven by our sense of understanding, accountability, innovation,
excellence, quality, integrity, respect and responsibility.
Among the many strengths that distinguish Reach in the marketplace are our:
Extensive industry expertise and understanding.
Broad and innovative service offerings.
Expertise in quality business outsourcing.
Commitment to the overall development of our multi-cultural employees.
Experienced and diligent management team.
Our expertise in the domains we operate in, combined with a process centric
approach, an unparalleled track record of seamless process migration, and
consistent service delivery, positions us uniquely in the BPO space.