|[ ID = 4824 ]||TSA|
|Organisation name||TSA Group|
|Short name or acronym||TSA|
|Organisation type||Private company|
|Activity type||Call center without specific expertise in Language or Speech Technology|
|Address||Ground Floor, 31 Troode St|
|Phone||+61 08 9217 7000|
TSA Group is one of the largest Australian owned and operated business process outsourcing (BPO) companies in the country. TSA represents some of the largest and most recognisable brands in Australia through our call centres located across Australia and the Philippines. |
We provide a range of integrated outsourced services including inbound and outbound call centre support, telemarketing, business process outsourcing, live chat, lead generation, customer care, telesales, answering services, data entry and order processing. We manage our clients requirements across our contact centres located in Perth, Sydney, Adelaide, Melbourne, Brisbane and Manila.
Your business, our people is our mantra. We take the time to understand your products and services, your brand values, strategic objectives and the customer experience you want to deliver.
Our unique operating model is tried and tested, repeatable and adaptable, so whether you work with us onshore in Australia, or offshore in the Philippines, your experience will be the same.
We have invested significantly in technology to build a network of world-class call centres providing high quality inbound and outbound voice solutions, as well as back office services, to our clients.
We are a people-centric BPO business that is flexible and responsive, results driven, energetic and passionate. Our people genuinely care about your customers, and your organisation, because they work in a culture that promotes leadership, fosters individual potential and rewards performance.
|Name||Mr Blaine Slater|
|Function||Head of Business Development|
|Update this profile||Last update: 2016-10-03 09:42:38 Visits since 28-08-2008: 941|