Expert profile: Jerry Buccola

[ ID = 0324 ] Jerry Buccola 
Name Buccola, Jerry
Job Title Manager of Help Desk Services 
Organisation GE Capital 
Address 6601 SIX FORKS RD 
Postal Code 27615 
City Raleigh 
Country United States 
Phone + +1 919 846-3008
Fax + +1 919 870-2369
Email jerry_buccola_(on)_mortage.ge.com [@ replaced for spam protection]
Organisation URL  
Personal URL  
Specialism Callcenter:
Automated Call Overflow
Call Avoidance Technology
Call Center
Call Center Automation
Call Center Management
Call Center Metrics
Call Center Telephone Switching
Computer Telephony Integration
Contact Centre Management
Cost Management Control
CTI (selection and application design)
Customer Care
Customer Relationship Management Services
Knowledge Management
KPI and ACD stats
Large and Small Projects Undertaken
Managing Contact Center Web Enablement
Telephone Announcement Systems
Voice of Customer
Workforce Management 
PhotographDescription or CV

Update your profile Last update: 2002-04-05 12:00:00 [an error occurred while processing this directive]


Browse and Search the Directories of Language and Speech Technology (LST) Experts and Organisations
The Directories
Some statistics
Browse in alphabetical order Browse in alphabetical order (in frame) Browse by country Browse by ID number Add your profile Select directory to search Search directories for keywords and phrases (use ~ for space within keys; most word-initial regular expressions can be used; no slashes or backslashes)
Directory of Experts in LST browse browse browse browse add expert

Directory of LST R&D Organisations browse browse browse browse add organisation

Directory of Call and Contact Centers, now including translation and localisation browse browse browse browse


[print/pda] [no frame] [navigation table] [navigation frame]     Page generated 17-11-2015 by Steven Krauwer Disclaimer / Contact ELSNET