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Expert profile: Ms. Roberta J. Fox
| [ ID = 0331 ] | Ms. Roberta J. Fox |
|---|---|
| Name | Fox, Ms. Roberta J. |
| Job Title | President & Senior Partner |
| Organisation | FOX GROUP Telecom Consulting |
| Address | 5022 Herald Road, R. R. #1 |
| Postal Code | L0G 1M0 |
| City | Mount Albert, Ontario |
| Country | Canada |
| Phone | +011 905-473.3369 x 1001 |
| Fax | +011 888.669.3698 |
| Mobile | + |
| roberta.fox_(on)_foxgroup.ca [@ replaced for spam protection] | |
| Organisation URL | http://www.foxgroup.ca |
| Personal URL | |
| Membership | |
| Languages | English |
| Specialism | VoIP Architecture and Design
Unified Communications Architecture and Design Call Center Design Call Center Management Call Center Metrics & Audits Chief Technical Consultant Computer Telephony Integration Customer Care Customer Relationship Management Services Skills Profiling Knowledge Management Project and vendor Management Management Consulting Merger & Acquisition Analysis Call centre Product Development Managing Contact Center Web Enablement Matching of CC-Technology, PC-based and LAN-based Recruitment, screening techniques Technology Implementation Telecommunications Vendor Management & Negotiations Voice of Customer Workforce Management |
| Photograph | Description or CV |
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