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Expert profile: Ute Appenzeller
| [ ID = 0343 ] | Ute Appenzeller |
|---|---|
| Name | Appenzeller, Ute |
| Job Title | Research Analyst |
| Organisation | Aberdeen Group |
| Address | Polarisavenue 53, P.O. Box 2030 |
| Postal Code | 2130 GE |
| City | Hoofddorp |
| Country | Netherlands |
| Phone | + +31 23 568 4736 |
| Fax | + |
| Mobile | + |
| appenzeller_(on)_aberdeen.com [@ replaced for spam protection] | |
| Organisation URL | |
| Personal URL | |
| Membership | |
| Languages | English |
| Specialism | Callcenter:
Call Center Call Center Automation Call Center Telephone Switching Channel Management Computer Telephony Integration Contact Center Builds Contact Center Optimisation Contact Center Strategy Customer Care Customer Relationship Management Services e-Business e-Support Interactive Voice Response (IVR) Internet Enabled Support Knowledge Management Marketing Multi-medium Customer Relationship solutions PR Services Research - Competitive and Customer Services Marketing and Sales (inside and outside) Telecommunications VoIP |
| Photograph | Description or CV |
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Last update: 2002-04-05 12:00:00 [an error occurred while processing this directive] |