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Expert profile: Ute Appenzeller

[ ID = 0343 ] Ute Appenzeller 
Name Appenzeller, Ute
Job Title Research Analyst 
Organisation Aberdeen Group 
Address Polarisavenue 53, P.O. Box 2030 
Postal Code 2130 GE 
City Hoofddorp 
Country Netherlands 
Phone + +31 23 568 4736
Fax
Mobile
Email appenzeller_(on)_aberdeen.com [@ replaced for spam protection]
Organisation URL  
Personal URL  
Membership  
LanguagesEnglish
Specialism Callcenter:
Call Center
Call Center Automation
Call Center Telephone Switching
Channel Management
Computer Telephony Integration
Contact Center Builds
Contact Center Optimisation
Contact Center Strategy
Customer Care
Customer Relationship Management Services
e-Business
e-Support
Interactive Voice Response (IVR)
Internet Enabled Support
Knowledge Management
Marketing
Multi-medium Customer Relationship solutions
PR Services
Research - Competitive and Customer
Services Marketing and Sales (inside and outside)
Telecommunications
VoIP 
PhotographDescription or CV
Description: For more information, see
   www.aberdeen.com/ab_company/bios/appenzeller.htm.


Update your profile Last update: 2002-04-05 12:00:00   Visits since 28-08-2008: 3053

 

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