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Expert profile: Ute Appenzeller
[ ID = 0343 ] |
Ute Appenzeller |
Name |
Appenzeller, Ute |
Job Title | Research Analyst |
Organisation |
Aberdeen Group |
Address | Polarisavenue 53, P.O. Box 2030 |
Postal Code | 2130 GE |
City | Hoofddorp |
Country | Netherlands |
Phone | + +31 23 568 4736 |
Fax | + |
Mobile | + |
Email |
appenzeller_(on)_aberdeen.com
[@ replaced for spam protection] |
Organisation URL |
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Personal URL |
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Membership |
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Languages | English |
Specialism |
Callcenter:
Call Center
Call Center Automation
Call Center Telephone Switching
Channel Management
Computer Telephony Integration
Contact Center Builds
Contact Center Optimisation
Contact Center Strategy
Customer Care
Customer Relationship Management Services
e-Business
e-Support
Interactive Voice Response (IVR)
Internet Enabled Support
Knowledge Management
Marketing
Multi-medium Customer Relationship solutions
PR Services
Research - Competitive and Customer
Services Marketing and Sales (inside and outside)
Telecommunications
VoIP |
Photograph | Description or CV |
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Last update: 2002-04-05 12:00:00
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