Expert profile: Ute Appenzeller

[ ID = 0343 ] Ute Appenzeller 
Name Appenzeller, Ute
Job Title Research Analyst 
Organisation Aberdeen Group 
Address Polarisavenue 53, P.O. Box 2030 
Postal Code 2130 GE 
City Hoofddorp 
Country Netherlands 
Phone + +31 23 568 4736
Email appenzeller_(on)_aberdeen.com [@ replaced for spam protection]
Organisation URL  
Personal URL  
Specialism Callcenter:
Call Center
Call Center Automation
Call Center Telephone Switching
Channel Management
Computer Telephony Integration
Contact Center Builds
Contact Center Optimisation
Contact Center Strategy
Customer Care
Customer Relationship Management Services
Interactive Voice Response (IVR)
Internet Enabled Support
Knowledge Management
Multi-medium Customer Relationship solutions
PR Services
Research - Competitive and Customer
Services Marketing and Sales (inside and outside)
PhotographDescription or CV

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