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Expert profile: BSc, MBA Stephen Coates

[ ID = 0728 ] BSc, MBA Stephen Coates 
Name Coates, BSc, MBA Stephen
Job Title Communications consultant and communications industry journalist 
Organisation Occidental Communications 
Address 542 Forest Road Road 
Postal Code 2207 
City Bexley NSW 
Country Australia 
Phone +61 2 9593 0593
Fax
Mobile +61 419 522 217
Email steve2008_(on)_occidental.com.au [@ replaced for spam protection]
Organisation URL http://www.occidental.com.au 
Personal URL http://www.occidental.com.au/steve.html 
Membership  
LanguagesEnglish
Specialism Call centres:
ACDs
CTI (selection and application design)
IVRs (selection and menu design)
PC-based and LAN-based telephone system
Speech recognition application design 
PhotographDescription or CV
Description: Communications consultant and part-time journalist, with expertise 
in speech recognition applications in call centres from consultant, not 
academic perspective.

Update your profile Last update: 2008-07-31 01:10:20   Visits since 28-08-2008: 3004

 

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