Expert profile: Fred Van Bennekom [ Dr. ]

[ ID = 0740 ] Fred Van Bennekom [ Dr. ] 
Name Bennekom, Dr. Fred Van
Job Title Principal / Lecturer 
Organisation Great Brook Consulting / Northeastern University 
Address 421 Main St. 
Postal Code 01740 
City Bolton, MA 
Country United States 
Phone + 978-779-6312
Email fred_(on)_greatbrook.com [@ replaced for spam protection]
Organisation URL  
Personal URL  
Specialism Callcenter:
Call Center Metrics
Consulting for Services Sales and Marketing
Contact Center Strategy
Contact Centre Management
Customer Care
Customer Satisfaction in the Call Center
Strategic Planning 
PhotographDescription or CV

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