Expert profile: Fred Van Bennekom [ Dr. ]

[ ID = 0740 ] Fred Van Bennekom [ Dr. ] 
Name Bennekom, Dr. Fred Van
Job Title Principal / Lecturer 
Organisation Great Brook Consulting / Northeastern University 
Address 421 Main St. 
Postal Code 01740 
City Bolton, MA 
Country United States 
Phone + 978-779-6312
Email fred_(on)_greatbrook.com [@ replaced for spam protection]
Organisation URL  
Personal URL  
Specialism Callcenter:
Call Center Metrics
Consulting for Services Sales and Marketing
Contact Center Strategy
Contact Centre Management
Customer Care
Customer Satisfaction in the Call Center
Strategic Planning 
PhotographDescription or CV

Update your profile Last update: 2002-04-05 12:00:00   Visits since 28-08-2008: 1307


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