Expert profile: Vamsi Maddipatla

[ ID = 0944 ] Vamsi Maddipatla 
Name Maddipatla, Vamsi
Job Title AVP 
Organisation RealSoft, Inc. 
Address 2540, Route 130N 
Postal Code 08512 
City Cranbury 
Country United States 
Phone + 6094093636x124
Fax + 6094093637
Email vamsi_(on)_realsoftinc.com [@ replaced for spam protection]
Organisation URL  
Personal URL  
Specialism Callcenter:
2V-Callcenter Tuning
Automated Call Overflow
Call Center
Call Center Automation
Call Center Management
Call Center Metrics
Call Center Predictive Dialing Platforms
Call center simulation
Call Center Telephone Switching
Clients participate in call centre industry
Computer Telephony Integration
Contact Center Optimisation
Contact Center Strategy
Contact Centre Management
contact centre recording and analysis software
CTI (selection and application design)
Customer Relationship Management Services
Customer Satisfaction in the Call Center
Flexible Database Integration
Interactive Voice Response (IVR)
Internet Enabled Support
IVRs (selection and menu design)
Knowledge Management
Large and Small Projects Undertaken
Managing Contact Center Web Enablement
Matching of CC-Technology,
Measuring CRM
Process Facilitation and Re-engineering
Project Management
Strategic Planning
Technology Implementation
Adaptive Speech Recognition
Analysis & Processing of Speech under Stress
Application Software Development
Audio and Video Authentication
Business Application of Speech Technology
Developer Tools
Development and Implementation of Speech Technology Applications
Digital Speech Processing
Embedded Systems
high speed network
Information dissemination
Information Retrieval
Information Services by Telephone using Speech Technologies
Text to Speech in Telephony
Web Applications 
PhotographDescription or CV

Update your profile Last update: 2002-04-05 12:00:00   Visits since 28-08-2008: 4592


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