Expert profile: Mr. Bruce Pollock

[ ID = 1238 ] Mr. Bruce Pollock 
Name Pollock, Mr. Bruce
Job Title Vice President, Strategic Growth and Planning 
Organisation West Interactive Corporation 
Postal Code  
City Omaha 
Country United States 
Email brpollock_(on)_west.com [@ replaced for spam protection]
Organisation URL http://www.west.com 
Personal URL  
Membership Member of Board of Directors, VoiceXML Forum and AVIOS 
Specialism ACDs
Adaptive Speech Recognition
Automated Natural Language Speech
Business Application of Speech Technology
Call Avoidance Technology
Call Center Automation
Call Center Management
Computer Telephony Integration
Contact Center Optimisation
Contact Center Strategy
Customer Relationship Management Services
Human Factors
Interactive Voice Response (IVR)
Speaker Identification
Speech Recognition
Strategic Planning
Usability Engineering
User Interface Design
PhotographDescription or CV

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