Expert profile: Mr P.Paul Celen

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[ ID = 1314 ]	Mr P.Paul Celen
Name	Celen, Mr P.Paul
Job Title	consultant
Organisation	Volkart Management Consultants
Address	Stampfenbachstrasse 119
Postal Code	8006
City	Zurich
Country	Switzerland
Phone	+ +41/1360.5010
Fax	+ +41/1360.5019
Mobile	+
Email	ppcelen_(on)_volkart-management.com [@ replaced for spam protection]
Organisation URL	http://volkart-management.com
Personal URL
Membership
Languages	English french, dutch,german,italian
Specialism	-application design & development -business application of speech -call center automation & management -call center tuning -contact centre stratgey, management & optimation -consulting services sales & marketing -customer care and satisfaction -dialogue and dialogue design -e-business -financial applications -hosting solutions -human factors -information services by telephone using speech -IVR -Internet -Knowledge Management -Management Consulting -Marketing -project management -recruitment -service design, SLA, selling, marketing -speech applications -speech databases -speech IVR -speech technologies -system integration -telecommunications -testing of dialogue systems -training -usability of speech applications -web applications -wireless communications applications
Photograph	Description or CV
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